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Dur: 60 days
Course fee : 8000 /-

Salesforce CRM

Course Overview

SalesForce CRM Training Overview

Salesforce Customer Relationship Management usually pronounced as Salesforce CRM which has began with the vision of re-inventing CRM. The major role of Salesforce is to run entirely in the cloud storage and there is no need of setup costs which helps your workers to do work from any device just with an internet connection either it may be a smartphone, tablet, laptop or PC. Salesforce CRM is easy to operate for small business as well as large business organizations. It not only starts and end with CRM for sales and marketing but also enables you to manage all interactions with your customers.

Learn software skills with real experts, either in live classes with videos or without videos, whichever suits you best.

Description

Objectives of the Course

  • Salesforce CRM software and its features.
  • Implementing automation, security and debugging data.
  • To learn Standard List Controller and Configure the user interface.

Who can attend This Course

  • There are no certain pre-requsites to take the Salesforce CRM course.
  • Who should do the course:App Builders.
  • Developers System,  Administrators, Sales Managers, Sales Executives.

Course Objectives

Prerequisites to learn Salesforce

SalesForce CRM Course Duration

  • 60 Days.

SalesForce CRM Course Content

Definition Of Cloud Computing And Types

Prerequisites
    • Definition of cloud computing
    • On-demand advantages of Cloud computing
    • Services of Cloud computing
      • Saas(Software as a Service)
      • PaaS(Platform as a Service)
      • IaaS(Infrastructure as a Service)
    • Types of Clouds
      • Public Cloud
      • Private Cloud
      • Hybrid Cloud
      • Community Cloud

    Definition Of Salesforce And It’s Pro

Course Curriculum

  • Cloud Computing Fundamentals
  • Classification of Cloud Computing
  • Salesforce CRM Concepts
  • Create Salesforce Org
  • Salesforce Clouds Overview
  • Introduction to Salesforce CRM Setup tool
  • Customization Concepts
  • Workflows (deprecated)
  • Working with Email Templates
  • Process Builder (this features deprecated)
  • Flows
  • Approval Process
  • Security & Access
  • Analytics (Reports & Dashboards)
  • Salesforce Tools (Internal & External)
  • Appexchange Package
  • Data Management Tools
  • CRM Apps

  • Apex Fundamentals
  • Apex Classes
  • Apex Concepts

  • App Builder
    • Introduction of Lightning App Builder
    • How to Use Lightning App Builder
    • Record Pages
    • Home Pages
    • App Pages
    • Introduction Of Standard Components
    • How to Use Standard Components
    • Highlight Panel
    • Customize buttons
    • Dynamic Forms
    • Dynamic Buttons
    • Tabs
    • Conditional Based rendering components
    • Introduction Of Custom Components(LWC)

  • Fundamentals of JS
  • Introduction of LWC
  • ECMAScript Script 7
  • Difference between Aura Component & LWC
  • Advantages of LWC
  • Setting up the Development Environment
  • Create LWC Component
  • LWC with SLDS
  • LWC with Events
  • LWC with Apex
  • LWC With Data Service
  • LWC with Navigation

  • What is meant by Integration
  • Why we are using Integrations
  • Types of integrations
  • Difference B/W REST & SOAP
  • Introducing the REST
  • Introducing terminology in REST Integration
  • Using REST Connecting third party systems
  • Expose Rest Services
  • How to use Standard URIs
  • Different types of authentications
  • Create Connected App
  • OAuth
  • Purpose of access token
  • Introducing JSON
  • Parsing JSON with different approaches
  • Test Rest Services
Who can learn this course

  • Importance of Salesforce
  • Importance of CRM and Solutions
  • Grouth of Revenue using CRM
  • comparison of Salesforce CRM with other CRM Products
  • Salesforce Products
  • Salesforce Features and Edition Limits

 Salesforce Administration

Average package of course (Salesforce CRM)

100% Avg
salary hike
2 - 5L Avg
Package
Upcoming Batches
Live Training Batches Timetable
Course Name Faculty Date Time Mode of Training Batch Type Meeting Link
Salesforce CRM Mr. Adhan 27 Nov 9:00 AM (IST) online Online Training
Salesforce CRM Mr. Adhan 27 Nov 9:00 AM (IST) offline Classroom Training
Training Features
Comprehensive Course Curriculum

Elevate your career with essential soft skills training for effective communication, leadership, and professional success.

Experienced Industry Professionals

Learn from trainers with extensive experience in the industry, offering real-world insights.

24/7 Learning Access

Enjoy round-the-clock access to course materials and resources for flexible learning.

Comprehensive Placement Programs

Benefit from specialized programs focused on securing job opportunities post-training.

Hands-on Practice

Learn by doing with hands-on practice, mastering skills through real-world projects

Lab Facility with Expert Mentors

State-of-the-art lab facility, guided by experienced mentors, ensures hands-on learning excellence in every session

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Reviews

Naresh IT's Kishore Babu sir is an excellent faculty, providing real-time examples and a superb teaching method for Salesforce CRM, making it an excellent choice for learning.

Angie M. Keerthi Reddy
course : Salesforce CRM

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